 NexxPack is a client-server application, designed to integrate with other critical enterprise applications (such as ERP, WMS, etc.), automate the packing process, and ensure that customer orders are picked, packed, and shipped correctly. It does this by verifying the items and their quantities to be packed against a Picking Document or some other data source, and validates and maintains the information of target cartons in which they are to be packed. NexxPack helps eliminate the common problems of (1) accidentally packing items meant for one customer, into a carton meant for another; (2) shipping an order incomplete when inventory is available; and (3) just shipping the wrong items, period. In a competitive, sometimes unforgiving marketing place, order fulfillment errors that flow through to customers as “short shipments”, “over shipments, and “wrong shipments”, are simply not tolerated. Most distribution systems handle some pack verification requirements. They do this by printing a packing list, carton labels, and record those items which were packed. While this is helpful, without validating items, quantities, and business rules against order information, packing is just a data collection process that does not always catch picking and packing errors before a customer’s order leaves the warehouse. | | NexxPack delivers this at critical validation process and ensures that the right item gets to the right customer, at the right time and place. Business Issue | NexxPack Capabilities | | Costly Picking and Packing Errors | Fulfillment errors create unhappy customers. NexxPack helps reduce customer attrition and improve service levels by helping businesses that manually pick and pack orders, or do not validate order accuracy, by catching mistakes before a customer’s order leaves the warehouse. | | Expensive Returns | Fulfillment mistakes invariably result in returns. Aside from the cost of an unhappy customer, returns are expensive. There are fees for freight for the return, expedited re-shipping charges and costly re-handling. NexxPack reduces returns, thereby reducing labor and transportation costs. Using NexxPack you can be sure to ship it right the first time, every time. | | High Fulfillment Costs | NexxPack helps your business lower transportation cost and engenders customer goodwill by consolidating orders into fewer shipments. NexxPack also ensures that operators maximize the packing capacity of each carton thereby reduces the number of boxes and packing material necessary to ship a customer’s order | | Streamlining Fulfillment Processes | NexxPack automates the packing of a customer order through the use of bar codes. Event if your warehouse is not barcode ready, NexxPack can still streamline the packing process with its “auto-select” technology that eliminates keystrokes while prompting operators to validate items, quantities, lot and serial numbers. | | Shipping Documentation | NexxPack prints customer required labels, packing lists, and other shipping documents, ensuring the accurate deliverability of every order. | | Poor Order Visibility | NexxPack provides line item visibility into every carton packed and shipped (with lot and serial number). So, instead of only having tracking number visibility, you and your customers can actually see the content of the box being delivered. In fact, NexxPack can automatically email shipping detail to your customers as soon as their order ships. | | Lack of Real-Time Error Notifications | NexxPack monitors orders and shipping databases to spot failed item and quantity matches that would otherwise cause over or under shipments. | | Leveraging Existing Technology | NexxPack easily integrates with other fulfillment processes and systems, enabling you to better leverage your investment in existing technology. | | Technology and Integration | NexxPack is a client-server solution that can be integrated with other logistics point or enterprise applications and databases through a variety of integration methods including ODBC, TCP/IP, COM, and API. | | |
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Solution Suite 
